Pro Shop Terms
- INTRODUCTION
These Terms & Conditions (“Terms”) govern your use of this website and the purchase of products and services from Golf Travel Australia Pty Ltd (“we”, “us”, “our”).
By accessing our website or placing an order, you agree to be bound by these Terms.
If you do not agree, you must not use our website or purchase from us.
- DEFINITIONS
- Website means the online store operated by us
- Products means all golf-related goods available for purchase
- Services means any services offered (including coaching, fitting, events, or travel-related services)
- Order means a purchase request made via the Website
- User / You means any person accessing or using the Website
- ELIGIBILITY
You must:
- Be at least 18 years old; or
- Have consent from a parent or guardian
You warrant that all information provided is accurate and complete.
- ORDERS
4.1 Placing an Order
When you place an Order, you are making an offer to purchase.
Orders are subject to:
- Acceptance by us
- Availability of Products or Services
4.2 Order Acceptance
We reserve the right to:
- Accept or reject any Order
- Cancel Orders due to pricing errors, stock issues, or suspected fraud
If cancelled, you will receive a full refund.
- PRICING & PAYMENT
- All prices are listed in Australian Dollars (AUD)
- Prices may include or exclude GST (clearly stated)
- Payment must be made in full at the time of purchase unless otherwise agreed
We accept payments via:
- Credit/debit card
- Online payment providers
- Other approved methods
We reserve the right to change pricing at any time.
- SHIPPING & DELIVERY
6.1 Delivery
We will use reasonable efforts to deliver within estimated timeframes.
Delivery times:
- Are estimates only
- May vary due to external factors
6.2 Risk & Title
- Risk passes to you upon delivery
- Ownership transfers once full payment is received
- RETURNS & REFUNDS
7.1 Australian Consumer Law (ACL)
Our goods and services come with guarantees that cannot be excluded under the ACL.
You are entitled to:
- A replacement or refund for major failures
- Repair or replacement for minor issues
7.2 Change of Mind
We may offer returns for change of mind at our discretion, provided:
- The product is unused
- In original condition
- Returned within 7 days of receipt
Return shipping costs are your responsibility unless faulty.
7.3 Faulty or Incorrect Items
If a product is:
- Faulty
- Damaged
- Incorrect
We will:
- Replace, repair, or refund at no cost to you
- SERVICES (INCLUDING GOLF-RELATED SERVICES)
Where Services are provided (e.g. coaching, fittings, events):
- Bookings must be honoured or rescheduled in accordance with our policy
- We reserve the right to cancel or reschedule due to:
- Weather
- Safety concerns
- Operational requirements
Refunds for Services are subject to specific service terms.
- PROMOTIONS & DISCOUNTS
From time to time, we may offer promotions.
- Promotions may have specific conditions
- Promotions can be withdrawn or changed at any time
- Discounts cannot be applied retrospectively
- WEBSITE USE
You must not:
- Use the Website for unlawful purposes
- Attempt unauthorised access
- Interfere with functionality
- Upload malicious or harmful content
We may suspend or terminate access at any time.
- INTELLECTUAL PROPERTY
All content on the Website, including:
- Logos
- Text
- Images
- Designs
is owned by or licensed to us.
You must not reproduce or use any content without permission.
- PRIVACY
We collect and handle personal information in accordance with our Privacy Policy.
By using the Website, you consent to:
- Collection and use of your information
- Receiving communications related to your Order
You may opt out of marketing communications at any time.
- LIMITATION OF LIABILITY
To the extent permitted by law:
- We are not liable for indirect or consequential loss
- Our liability is limited to:
- Replacement of goods
- Re-supply of services
- Refund of the purchase price
- FORCE MAJEURE
We are not liable for delays or failure to perform due to events beyond our control, including:
- Natural disasters
- Supply chain disruptions
- Government restrictions
- INDEMNITY
You agree to indemnify us against any claims arising from:
- Your misuse of the Website
- Breach of these Terms
- TERMINATION
We may suspend or terminate your access if you:
- Breach these Terms
- Engage in unlawful conduct
- VARIATIONS
We may update these Terms at any time.
Changes take effect upon publication on the Website.
- GOVERNING LAW
These Terms are governed by the laws of Australia.
You submit to the jurisdiction of the courts of Queensland.
- CONTACT
For any enquiries:
Golf Travel Australia Pty Ltd
info@golftravelaus.com.au