Shipping Policy

1. Overview

This Shipping Policy applies to physical products purchased from Golf Travel Australia.

 

2. Shipping Origin & Third-Party Fulfilment

Some products are shipped directly by Golf Travel Australia, while others are shipped by trusted third-party suppliers or manufacturers.

Golf Travel Australia remains your point of contact for all orders, including those fulfilled by third-party suppliers.

 

3. Order Processing Times

Orders are typically processed within 2–5 business days. Processing times for third-party fulfilled items may vary.

 

4. Shipping Destinations

We currently ship within Australia. International shipping may be available for selected items and will be displayed at checkout where applicable.

 

5. Shipping Costs

Shipping costs are calculated at checkout and vary depending on the product, destination, and fulfilment method.

 

6. Delivery Timeframes

All delivery timeframes provided are estimates only and are not guaranteed. Delays may occur due to carrier issues, weather events, or supplier processing times outside our control.

 

7. Tracking Information

Tracking details will be provided where available once your order has been dispatched. Third-party suppliers may provide tracking separately.

 

8. Split Shipments

Orders containing items from multiple suppliers may be delivered in separate shipments at no additional cost.

 

9. Authority to Leave

If authority to leave is selected at checkout or with the carrier, Golf Travel Australia is not responsible for loss or theft after delivery confirmation.

 

10. Lost, Delayed, or Damaged Parcels

If your order is lost, delayed, or arrives damaged, please contact us at info@golftravelaus.com.au so we can assist with the carrier or supplier.

 

11. Incorrect Shipping Information

Please ensure shipping details are correct at checkout. We are not responsible for orders delivered to incorrect addresses supplied by the customer.

 

12. Contact Us

Email: info@golftravelaus.com.au